Privacy Policy

Last Updated: March 2025

1. INTRODUCTION
Mystery Maiden Man Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website www.mysterymaidenman.com.au (the “Site”) and our horse racing tips service (the “Service”).

By using our Site or Service, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Site or Service.

For any privacy-related inquiries, you can contact us at [email protected].

 

2. COLLECTION OF PERSONAL INFORMATION 

We collect personal information from you when you interact with our Site and Service. The types of personal information we may collect include:

  • Full name
  • Email address
  • Mobile phone number
  • Billing address
  • Payment details (processed securely through third-party payment providers)
  • IP address and device information
  • Any other information you provide voluntarily (e.g., customer inquiries, feedback, or surveys)

We only collect personal information necessary for providing our Service and ensuring compliance with Australian laws.

 

3. USE OF PERSONAL INFORMATION 

We use your personal information for the following purposes:

  • To provide you with our horse racing tips and other Service-related communications
  • To process payments and manage your subscription
  • To communicate with you via SMS and email regarding your membership
  • To respond to inquiries and customer support requests
  • To improve and personalize our Service
  • To comply with legal obligations and prevent fraudulent activities

By using our Service, you consent to receiving SMS and email communications. You may opt out of SMS notifications by replying STOP at any time.

 

4. DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent your personal information to third parties. However, we may disclose your personal information to:

  • Service Providers: Third-party payment processors and email/SMS communication platforms that help us operate our Service.
  • Legal & Regulatory Authorities: If required by law, court order, or regulatory request.
  • Business Transfers: If we are involved in a business sale, merger, or acquisition, your information may be transferred to the new entity.

All third parties that process personal information on our behalf are required to comply with privacy laws and maintain confidentiality.

 

5. DATA SECURITY

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. These security measures include:

  • Encrypted payment transactions
  • Secure data storage and access controls
  • Regular system monitoring for security threats

However, while we strive to protect your personal data, we cannot guarantee absolute security due to the nature of online transmissions.

 

6. ACCESS & CORRECTION OF INFORMATION 

You have the right to:

  • Request access to the personal information we hold about you
  • Update or correct inaccurate information
  • Request deletion of your information (subject to legal and operational requirements)

To make any requests, please contact [email protected].

 

7. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. Cookies help us:

  • Recognise returning visitors
  • Save user preferences
  • Provide relevant content and advertisements

You can modify your browser settings to refuse cookies; however, this may impact certain features of our Site.

 

8. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage users to review the privacy policies of third-party websites before providing personal information.

 

9. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our Site. Your continued use of our Site and Service constitutes acceptance of the revised Privacy Policy.

 

10. GOVERNING LAW

This Privacy Policy is governed by the laws of Australia. Any disputes arising from this policy shall be resolved in the courts of Queensland.

 

11. CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].